Last Updated: October 22, 2025

1. Introduction

Welcome to clsteiger.com, the official website of author Caroline Steiger, writer of The Sacrifice.

This Privacy Policy explains how we collect, use, protect, and share the personal information of visitors and customers of this website.

By using this site, you agree to the terms of this Policy.

2. Information We Collect

We collect personal information that you voluntarily provide, as well as certain data automatically generated while you browse the site.

a) Information you voluntarily provide:

  • Name and email address, when you subscribe to our newsletter or fill out a contact form.

  • Billing and shipping information, when you make a purchase.

  • Payment details (such as credit card or PayPal information), processed securely by external payment platforms.

b) Information collected automatically:

  • IP address, browser type, device information, and pages visited.

  • Cookies and similar technologies to improve your browsing experience.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process and deliver orders made through the online store.

  • To manage your customer account on our website.

  • To send email communications such as literary updates, promotions, and news from Caroline Steiger (only with your consent).

  • To enhance the website’s performance, functionality, and security.

4. Legal Basis for Processing (GDPR)

We process your personal information based on the following legal grounds:

  • Performance of a contract: to fulfill product orders and shipments.

  • Consent: to send marketing or promotional communications.

  • Legitimate interest: to maintain and improve the website experience.

You may withdraw your consent at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

5. Cookies

Our website uses cookies to:

  • Save your browsing preferences.

  • Remember items in your shopping cart.

  • Analyze website traffic through tools like Google Analytics.

You may manage or delete cookies directly in your browser settings.

6. Sharing Your Information

We only share information with trusted third parties necessary to operate our business, such as:

  • Secure payment processors (e.g., Stripe, PayPal, or WooCommerce Payments).

  • Email marketing services (e.g., MailerLite, Mailchimp, or similar platforms).

  • Hosting and security providers that support WordPress infrastructure.

We do not sell or rent your personal data to third parties.

7. Data Retention

We keep your personal information only as long as necessary for the purposes described:

  • Order data: up to 7 years (for legal and tax requirements).

  • Subscription data: until you unsubscribe or request deletion.

8. Data Security

We take appropriate technical and organizational measures to protect your personal data, including:

  • SSL encryption (https://)

  • Restricted database access

  • Internal data protection policies

However, please note that no online system is 100% secure.

9. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for marketing communications.

  • Request a copy or export of your personal data.

To exercise any of these rights, contact us at:

📧 info@clsteiger.com

10. International Data Transfers

If you are located outside the United States, please be aware that your information may be processed in servers located in the U.S., where clsteiger.com and its service providers operate.

11. External Links

This website may contain links to other websites. We are not responsible for their privacy practices or content.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the “Last Updated” date shown above.

13. Contact

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📧 info@clsteiger.com

🌐 https://clsteiger.com